Frequently Asked Questions

Which are the best products to buy?

Which product you should buy is entirely up to you. There is no right or wrong answer for this question. All of our bullion and coin products are from well respected Government mints or reputable institutions. In general, we recommend investors to buy the most liquid items (meaning the most commonly bought/sold) that also have low premiums (how much you pay above the spot price to buy it) and tight spreads (the spread is the difference between the buy and sell price).

Do I have to pay tax on my investment in bullion?

When shipping outside of Wyoming, we do not collect any sales tax. Within Wyoming, all bullion sales, including gold, silver, platinum, and palladium, are exempt from sales tax, regardless of the transaction amount. No taxes apply to purchases of investment-grade precious metals in the state.

Is there a charge to ship items to me?

Yes, there are shipping charges associated with sending you your bullion. The price will depend upon the total value in the package as it affects our insurance coverage along with the weight of the package. 95% of our packages ship for between $15-$40. Expedited shipping is also available for an additional fee. Our shipping charges are simply there to capture our costs of packing, shipping, and insuring your bullion.

How long does it take to get my bullion from you?

We ship your products usually within 1-2 business days of having cleared money from you if the items are in stock. Wire transfers received after 12 noon PST will be deemed to have been received the next business day. Your product would then typically take 1-7 days to get to you.

What is your Market Loss Policy?

When you purchase bullion or coins from GLT Gold LLC and you have received a confirmation from us that the order is live, the price is locked in for you and the transaction may not be cancelled, but only offset at our current ask price. We will either record your telephone order, require you to send an email with a confirmation of your order, or have you confirm the order online if that feature is available. Any deficit between the price at which we sold to you and the offsetting purchase price and/or prices, is your responsibility only if your item(s) is cancelled or returned. That amount will be charged to you, plus a $95.00 cancellation fee.

When you sell bullion or coins to GLT Gold LLC and we have issued a confirmation number, the price is locked in for you and the transaction may not be cancelled, but only offset at our current buy price. Any deficit between the price at which we purchased from you and the offsetting purchase price and/or prices, is your responsibility only if your item(s) is cancelled or returned. That amount will be charged to you, plus a $95.00 cancellation fee. This is our Market Loss Policy. Any market gain on cancellations shall remain the property of GLT Gold LLC .

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